Privacy Policy
Last updated: December 2024
1. Introduction
Welcome to LKM Software Ltd ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lkmsoftware.com.
LKM Software Ltd is registered in England and Wales under company number 15805131. We operate from the West Midlands, United Kingdom.
2. Information We Collect
Information You Provide: When you contact us through our website, request a quote, or engage our services, we may collect:
Name and contact information (email address, phone number)
Company name and business information
Project details and requirements
Any other information you choose to provide
Automatically Collected Information: When you visit our website, we may automatically collect:
IP address and location data
Browser type and version
Device information
Pages visited and time spent on pages
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide customer support
Deliver and improve our services
Send you relevant communications about our services
Analyse website usage to improve user experience
Comply with legal obligations
Prevent fraud and protect our legitimate interests
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Consent: When you have given clear consent for us to process your personal data
Contract: When processing is necessary for a contract with you or to take steps at your request before entering a contract
Legitimate Interests: When processing is necessary for our legitimate business interests
Legal Obligation: When we need to comply with a legal requirement
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:
Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences and settings
You can manage your cookie preferences through your browser settings.
6. Data Sharing
We do not sell your personal information. We may share your data with:
Service providers who assist in our operations
Legal authorities when required by law
Business successors in the event of a merger or acquisition
7. Your Rights
Under GDPR and UK data protection law, you have the following rights:
Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: